How to set up the Fingerprint Reader on an HP notebook

Some HP® notebook computers include a fingerprint reader mounted near the keyboard or the Touchpad. A fingerprint reader provides greater security as well as the convenience of using the fingerprint scan in place of having to use several different logins and passwords to access various applications or secure websites. Software included with the system manages the association of the scanned fingerprint with the user´s login credentials.

To begin using the fingerprint scanner, take the following steps:

1. Set up a user account on the computer that includes a login password.
2. In Windows, click Start » All programs » Verisoft® » My Identity
3. Click on Log On. This will open the Logon Wizard. Click Next.
4. On the "Introduce Yourself" page, enter your Windows account name and password. Click Next.
5. Click the Finish button if the logon was successful.
6. On the My Identity window, click Register Fingerprints, and then click Next.
7. There will be a display showing a left and a right hand with the individual fingers on each hand. (see image below courtesy of HP® website) Clicking on one of the fingers will highlight it. With the finger highlighted, slowly swipe your finger perpendicularly across the fingerprint scanner. It may be necessary to repeat this for the scanner to get a good reading. When it has, one of the numbered squares below the hands display will change color, indicating the scan was accepted. Do this repeatedly with the same finger until all of the numbered boxes change color.
   
   


8. Click Next to register the fingerprint. If for some reason you wish to clear the scan, you can right click on the finger and select Start Over.
9. You can repeat the above steps with a different finger to provide an alternate finger for the same account.

Additional users can follow the above procedure by first logging into their Windows account with their login name and password, then going through each of the steps.


Note: It is important to remember the username and password used in setting up the fingerprint scanner. It will be required in order to login to Windows should the fingerprint reader become inoperable due to a hardware or software issue.

For more assistance contact Technical Support here.

How to Password Protect ESET NOD32 Version 5

Description: ESET NOD32 has multiple options that can only be changed with administrative privileges. This guide will walk you through setting up a password within ESET NOD32.

1. Open the ESET software by clicking Start » All Programs » ESET Folder » ESET NOD32 Antivirus folder » ESET NOD32 Antivirus
   
   


2. Press the F5 key to open the Advanced options window.
3. Select Access Setup under User Interface on the left.
   
   


4. Check the box that says "Password Protection settings" and click the Set Password button.
   
   


5. Enter the new password and confirm the new password, then click OK.
   
   


6. Confirm the settings are now password protected.
   
   


7. Click OK and exit the ESET window.

For more assistance contact Technical Support here.

How to Run System File Checker in Windows 7

Description: Running System File Checker (SFC) to repair the protected system files in Windows 7.

There are a couple of ways to run the System File Checker (SFC) to verify or to fix the corrupt Protected System files on your system.

To Scan and repair the System Files:

1. Open a command prompt window with Administrator rights.
   
   
   

1. Type the command sfc /scannow and press enter. This process will take some time to complete.
   
   
   
   *Warning: You should be aware that sfc /scannow will change any modified System Files back to the original default state. System File Checker will replace incorrect corrupted, changed, or damaged versions of files with the correct ones.

To verify if the System Files are Corrupt:

1. Open the Command prompt with Administrator rights.
   
   


2. Type the command sfc /verifyonly and press enter.
3. You should see a comment on the command window stating the files are ok or no file integrity violations were found.
   
   

For more assistance contact Technical Support here.