How to set up the Fingerprint Reader on an HP notebook

Some HP® notebook computers include a fingerprint reader mounted near the keyboard or the Touchpad. A fingerprint reader provides greater security as well as the convenience of using the fingerprint scan in place of having to use several different logins and passwords to access various applications or secure websites. Software included with the system manages the association of the scanned fingerprint with the user´s login credentials.

To begin using the fingerprint scanner, take the following steps:

1. Set up a user account on the computer that includes a login password.
2. In Windows, click Start » All programs » Verisoft® » My Identity
3. Click on Log On. This will open the Logon Wizard. Click Next.
4. On the "Introduce Yourself" page, enter your Windows account name and password. Click Next.
5. Click the Finish button if the logon was successful.
6. On the My Identity window, click Register Fingerprints, and then click Next.
7. There will be a display showing a left and a right hand with the individual fingers on each hand. (see image below courtesy of HP® website) Clicking on one of the fingers will highlight it. With the finger highlighted, slowly swipe your finger perpendicularly across the fingerprint scanner. It may be necessary to repeat this for the scanner to get a good reading. When it has, one of the numbered squares below the hands display will change color, indicating the scan was accepted. Do this repeatedly with the same finger until all of the numbered boxes change color.
   
   


8. Click Next to register the fingerprint. If for some reason you wish to clear the scan, you can right click on the finger and select Start Over.
9. You can repeat the above steps with a different finger to provide an alternate finger for the same account.

Additional users can follow the above procedure by first logging into their Windows account with their login name and password, then going through each of the steps.


Note: It is important to remember the username and password used in setting up the fingerprint scanner. It will be required in order to login to Windows should the fingerprint reader become inoperable due to a hardware or software issue.

For more assistance contact Technical Support here.

Enable the touchpad on an HP ProBook 4525s Notebook

This article describes how to enable the touchpad on an HP ProBook 4525S notebook.

When the HP ProBook 4525S notebook computers were shipped from the manufacturer, the touchpad could be turned off by default or accidentally turned off. To allow the touchpad to activate you will need to turn on the adapter when setting up the PC for the first time.

1. On the touchpad in the upper left hand corner there is a small circle. This button turns on/off the touchpad.
2. Tap the small circle once and the touchpad will turn on. When it is switched on, the circle will be blue.
   
   


3. Tap the small circle again and the touchpad will turn off. If the touchpad is turned off the Indicator is blank or not lit up.
   
   

For more assistance contact Technical Support here.

Creating Recovery Media for HP Computers

Before you begin:
If you are creating recovery discs, ensure that you have several blank DVD±R discs. Note that you cannot use DVD±RW or DVD±R DL discs to create the recovery media.

Close all open applications. You will not be able to use the computer while it is creating the recovery media.

You can use HP Recovery Manager to create a personal set of recovery discs. When you select the Recovery disc creation process, the HP Recovery Manager examines the PC and determines how many blank DVD discs will be required. Depending on the model, you will need up to three DVD-R or DVD+R discs. The creation process can take up to an hour or more. Do not interrupt the creation process.

Create a set of operating system recovery discs by following the steps below.

1. Click Start and type "recovery" without the quotes in the search field. Select Recovery Manager from the list to open the HP Recovery Manager window. Alternatively you can click Start , All Programs , Recovery Manager , and then Recovery Manager.

2. When the Recovery Manager application opens, click Recovery Disc Creation. The computer will restart and launch the Recovery Manager again.

3. Select Recovery Disc Creation again to start the process. The program will appear to pause for about ten minutes while it examines the computer and calculates how many DVD-R or DVD+R discs are needed. Do not interrupt this process. The discs must be either DVD-R, or DVD+R. Do not use DVD-R/W read/write type discs because the creation process will fail.

4. When prompted, put a blank disc in the DVD drive and follow the on-screen instructions to create the recovery discs.

5. After all of the recovery discs are created, label the discs and store them in a safe place.

Reference:
HP Support. Creating the Recovery Disc Set in Windows 7.
http://bit.ly/ftJRKW

HP Support. Creating the Recovery Disc Set in Windows XP.
http://bit.ly/evR90I