How to Download and Install CCleaner on Your Windows OS Computer

Description: This article outlines the process of downloading and installing CCleaner on your Windows OS computer.

Background: CCleaner is a "Freemium" (http://en.wikipedia.org/wiki/Freemium) utility that helps users safely and efficiently remove unused files from their computers. It is available as a free download at Piriform’s website (http://www.piriform.com/ccleaner/download) for the Windows 7, Vista, XP, and 2000 operating systems, including both 32-bit and 64-bit versions.

1. Go to the CCleaner Download Page by Clicking on the following Link: http://www.piriform.com/ccleaner/download
   • Alternatively, you can open the CCleaner Download Page in Your Computer’s Default Web Browser by Pressing the "+ Win" and "R" Keys simultaneously on your Keyboard to open a "Run" Prompt, Typing or Copy/Pasting the above URL in the "Open:" Field and Clicking on the "OK" Button.
     
     
   
   
2. Click on one of the Download Links for the Free version of the software as Highlighted in the image below.
   
   
   
   
   • This Tutorial assumes you have Clicked on the "Download from Piriform" Link.
3. The Download should Start Automatically.
   • If the Download does not Start within 15 Seconds, Click on "please click on this download link" to start the Download.
     
     
   
   
   • Depending on your Browser, you may need to click "Download File..." from the bar that appears at the top or "Keep" or "Download" at the bottom of your browser to begin downloading the file.
     
     
     
     
   
   
4. Open the File when the Download completes.
   • Click "Yes" on the User Account Control Window if one appears.
5. Select your Language and Click on the "OK" Button to continue.
   
   


6. Click on the "Next " Button to continue.
   
   


7. Click on the "I Agree" Button to continue.
   
   


8. Select the Install Options you prefer and click on the "Next" Button to continue.
   
   


9. Choose whether or not to Install the Google Toolbar along with CCleaner and Click on the "Install" Button to continue.
   
   
   
   
   • The Google Toolbar is Bundled Software. It is considered Safe to use, but it is Not Required.
10. Click on the "Finish" Button to complete the Installation.
    
    

For more assistance contact Technical Support here.

How to install Windows XP mode in Windows 7 Professional

Description: How to install Win XP Mode in Windows 7 Professional - first steps

1. Open Internet Explorer and navigate to this link
   • Choose the operating system and language from the pull down menus
     
     
   
   
   • A screen with the download steps will appear.
     
     
   
   
2. Start with step 2 and download the Windows XP mode
   
   
   
   
   • A series of validation windows will come up that verify your computer is able to run Windows XP Mode.
     
     
     
     
     
     
   
   
3. After validation, download the file:
   • This is a large file - about 500 mb and will take between 20 minutes to an hour to download.
   • People accessing the internet through dialup may want to order the CD from Microsoft.
   • Internet Explorer may give a warning about a file downloading.
     
     
   
   
   • Click the bar to allow the download.
     
     
   
   
   • In the next box select the option to Save.
     
     
   
   
   • In the location box choose the Download Folder.
     
     
   
   
   • The file will now start downloading.
     
     
   
   
4. After the download completes click Start, Computer and choose the Downloads folder.
   • Then double click on WindowsXPMode_en-us.exe
     
     
   
   
   • Give permission to run this file downloaded from the internet.
     
     
   
   
   • Click Next on the setup windows that appears.
     
     
   
   
   • Click Next on the install location window.
     
     
   
   
   • Click Finish on the completion window.
     
     
   
   
5. Next, download Windows Virtual PC at step 3.
   
   
   
   
   • Save the file in the Downloads folder
   • When the download is complete double click the file to run it.
     
     
   
   
   • Confirm the install of the Windows update - (Microsoft distributes this as a update for the computer).
     
     
   
   
   • Accept the license terms for this software.
     
     
   
   
   • The Virtual PC mode will now install,
   • Click on Yes, to allow this program to make changes to the computer.
     
     
   
   
   • When Finished, the installer will ask to restart the computer and will complete the install during startup.
     
     
   
   
6. Once this portion is installed there will be a menu item on the All Programs called "Windows XP Mode". This must be run the first time to setup XP mode for the initial use.
   • Click on Start, All Programs, Windows Virtual PC, Windows XP Mode.
     
     
   
   
   • Accept the license terms for XP Mode.
     
     
   
   
   • Enter a password to be used for the XP mode, a user password and allow Windows to save this password.
     
     
   
   
   • Allow Automatic updates for the XP Mode and click Next
     
     
   
   
   • Allow the XP Mode to use shared drives so your files will be available to both Windows 7 and Windows XP.
     
     
   
   
   • The XP Mode setup will now use these settings to configure the first use of XP Mode. Please read the screens for basic information about how to use XP mode.
     
     
   
   
7. The opening screen of Windows XP! Success!
   
   
   
   
   • Note: you will need to install an Antivirus program on this version of Windows XP as well as on the Windows 7 computer

For more assistance contact Technical Support here.

How to set up Windows Live Essentials in Windows 7

• You will need to download the Windows Live installer to begin. The link to download the installer is here. You can also use the web address, http://explore.live.com/windows-live-essentials?os=other
• You can save the item to your computer or run the item.
  
  


• The installer is running.
  
  


• After the program starts installing it will give you the option to choose the programs you want to install. You can just install all of the programs the software has to offer.
  
  


• You can click on the line to install all or click on the line to choose what programs you would like to have on your system.
  
  


• Clicking on install will install the selected programs you choose. The process will install or upgrade Windows Live Mail, Windows live movie maker, Messenger, Windows live Photo Gallery, Windows Live Mesh, and a few others.

For more assistance contact Technical Support here.

How to activate the next year of ESET protection from a multi-year package

This is a how-to article for ESET NOD32 and Smart Security on the topic of activating the next year´s protection (be it second, third or fourth) if the ESET software was purchased in a multi-year or multi-disc box.

The first thing to keep in mind is that these are separate licenses, intended to be activated one at a time, not all at once.

1. Locate an unused package. Make sure the previous years´ packages are set aside and a new package is used.
2. Go to www.eset.com/microcenter.
3. Fill in the information on the renewal form marked with red asterisks. This is basic information such as your name, email address, and street address. This form is required to register your purchase.
4. Note that the Passphrase is a new password to be created for your ESET Customer Account. The passphrase must be at least six characters long and include at least one number as well as at least one letter.
   
   


5. The serial number is going to be provided on the back of the package, either in the form of a serial number or activation key. It typically begins with the letters "MC" or the letter "U".
6. The Partner´s Email, Sub-Partner´s Email and Partner Code are used for special purchases and business partners. Leave them blank.
   
   


7. Click the Submit button and wait a moment.
8. Once the page loads, scroll up to see the new Username and Password. Print this page or carefully write down the username and password exactly as they appear. They will be needed later.
9. Close any programs, including the browser window that was used for the renewal process. Keep your printed copy of the username and password available.
10. Click the Start button in the bottom left corner of the screen.
11. Select All Programs, located just above the start button.
    
    


12. Locate and open the ESET Folder
13. Open the ESET NOD32 Antivirus or Smart Security folder.
14. Click on Uninstall to begin the removal of the old software.
    
    


15. On the new ESET NOD32 Setup Wizard, click Next.
16. Choose the Remove option if prompted.
    
    


17. If prompted with a questionnaire, select the "I Am Uninstalling ESET NOD32 Antivirus Only Temporarily and Plan to Install It Again option."
18. Click Remove on the next screen to begin removing the program.
19. If the ESET NOD32 Setup displays a screen titled "Files in Use", select the " "Do Not Close Applications. (A Reboot Will Be Required)" option and proceed.
20. Wait a few moments as the program is uninstalled.
21. When prompted, reboot the computer.
22. Go to www.eset.com/download
    
    


23. On the ESET Download Page, click on I have already purchased ESET security software. Take me to my download.
    
    


24. Click on the Download link next to ESET Smart Security 5 or ESET NOD32 5 depending on which program you have.
    
    


25. When prompted to run or save, choose Run. If not prompted, run the file once it has been downloaded.
26. If prompted to give permission from Windows, choose Yes/Allow to continue.
27. On the first page, select your language and click the Install button in the bottom left.
    
    


28. Wait a few minutes as the ESET Smart Security or NOD32 program is downloaded.
    
    


29. Read the license terms and click I Accept at the bottom.
    
    


30. On the next page, read the description of the two items and choose whether or not to check them, then click Next. It is recommended to check both items.
    • Note: For advanced users you can also change the installation folder on this page under the Destination Folder option.
    
    


31. Wait a few minutes as the program is installed.
    
    


32. Once it is completed, click Finish to complete the installation.
    
    


33. Once the program loads, choose Activate Using a Username and Password and click Next
    
    


34. Enter the username and password obtained earlier and click Next.
    
    


35. The ESET program will immediately attempt an update.  If the username and password were entered correctly and the computer is connected to the internet, it will take just a few moments to update.
    
    


36. Once completed, check the Home section and ensure it says Maximum Protection. If there are any error messages, do a search for them at www.microcentertech.com or www.eset.com/support for information on how to resolve the errors.
    
    


37.  The renewal is now completed.

For more assistance contact Technical Support here.