Tech Tip of the Day: Troubleshooting "Integration features have been disabled" in Windows XP Mode

Description: When launching Windows XP Mode, a message appears stating that integration features have been disabled. Windows XP Mode is either partially functional or completely non-functional. The Tools menu item "Enabling Integration Features" is grayed out. This document will troubleshoot that issue.

1. When attempting to launch Windows XP Mode, an error message appears stating that Integration features have been disabled. If Windows XP Mode succeeds in launching, the Enable Integration Features option in the Tools menu is grayed out and Windows XP Mode does not function normally.
   
   
   
   


2. This problem is usually related to the Virtual Machine having saved a bad hibernation state. This hibernation state exists in a saved file. Once this file is found and deleted, Windows XP Mode will run just fine.
3. The first step is to open up Windows Explorer by clicking first on the Start button in the lower left hand corner, then the Computer button on the right hand side of the panel.
   
   


4. This will bring up Windows Explorer. Click the Organize button and select Folder and Search Options.
   
   


5. Click the View tab. View Hidden Files and Folders should be selected. Hide extensions for known file types should NOT be checked. Click OK.
   
   


6. Navigate to the directory
   C:/Users/{Your Profile Name}/AppData/Local/Microsoft/Windows Virtual PC/Virtual Machines. This directory will contain four files. Their purpose is determined by their extension.
   .vhd is the virtual hard drive that contains all the data for Windows XP Mode
   .vmc is the virtual machine configuration file
   .vpcbackup is a backup of the virtual machine configuration file
   .vsv is the hibernation saved state file
7. Delete the .vsv file. In the example below it is the file named Windows XP Mode.vsv. This should be done carefully as deleting the wrong file will render Windows XP Mode unbootable.
8. Launch Windows XP Mode. It should run normally now.

For more assistance contact Technical Support here.

How to change the allocated memory for Windows XP Mode

Description: How to increase or decrease the amount of ram memory that XP Mode will use when running. This assumes that there is an installed working copy of XP mode on the computer.

1. Open Windows XP Mode
   • Go to Start » All Programs
   • Maneuver to the Windows Virtual PC
   • Open Windows XP Mode
   
   
   
   


2. Once Win XP mode is open and running, Shut down XP mode with ctrl-alt-del shut down.
   • Select Ctrl+Atl+Del from the top menu
     
     
   
   
   • Choose Shut Down from the pop up window.
     
     
   
   
   • Choose Shut Down from the pull down menu. Then click OK.
     
     
   
   
3. Maneuver to XP mode file in user name
   • Click Start
   • Click Computer
     
     
   
   
   • Double click on drive C:
     
     
   
   
   • Double click on Users
     
     
   • Double click on the user name that has Win XP Mode installed
     
     
   • Double click on the Virtual Machines folder.
     
     
4. Select the Win xp mode (left click once on the Windows XP Mode) and choose Settings from menu
   
   


5. Change the memory size
   • Select memory
   • Change memory size
   • Click OK
     
     
   
   
6. Restart XP mode

For more assistance contact Technical Support here.

How to install Windows XP mode in Windows 7 Professional

Description: How to install Win XP Mode in Windows 7 Professional - first steps

1. Open Internet Explorer and navigate to this link
   • Choose the operating system and language from the pull down menus
     
     
   
   
   • A screen with the download steps will appear.
     
     
   
   
2. Start with step 2 and download the Windows XP mode
   
   
   
   
   • A series of validation windows will come up that verify your computer is able to run Windows XP Mode.
     
     
     
     
     
     
   
   
3. After validation, download the file:
   • This is a large file - about 500 mb and will take between 20 minutes to an hour to download.
   • People accessing the internet through dialup may want to order the CD from Microsoft.
   • Internet Explorer may give a warning about a file downloading.
     
     
   
   
   • Click the bar to allow the download.
     
     
   
   
   • In the next box select the option to Save.
     
     
   
   
   • In the location box choose the Download Folder.
     
     
   
   
   • The file will now start downloading.
     
     
   
   
4. After the download completes click Start, Computer and choose the Downloads folder.
   • Then double click on WindowsXPMode_en-us.exe
     
     
   
   
   • Give permission to run this file downloaded from the internet.
     
     
   
   
   • Click Next on the setup windows that appears.
     
     
   
   
   • Click Next on the install location window.
     
     
   
   
   • Click Finish on the completion window.
     
     
   
   
5. Next, download Windows Virtual PC at step 3.
   
   
   
   
   • Save the file in the Downloads folder
   • When the download is complete double click the file to run it.
     
     
   
   
   • Confirm the install of the Windows update - (Microsoft distributes this as a update for the computer).
     
     
   
   
   • Accept the license terms for this software.
     
     
   
   
   • The Virtual PC mode will now install,
   • Click on Yes, to allow this program to make changes to the computer.
     
     
   
   
   • When Finished, the installer will ask to restart the computer and will complete the install during startup.
     
     
   
   
6. Once this portion is installed there will be a menu item on the All Programs called "Windows XP Mode". This must be run the first time to setup XP mode for the initial use.
   • Click on Start, All Programs, Windows Virtual PC, Windows XP Mode.
     
     
   
   
   • Accept the license terms for XP Mode.
     
     
   
   
   • Enter a password to be used for the XP mode, a user password and allow Windows to save this password.
     
     
   
   
   • Allow Automatic updates for the XP Mode and click Next
     
     
   
   
   • Allow the XP Mode to use shared drives so your files will be available to both Windows 7 and Windows XP.
     
     
   
   
   • The XP Mode setup will now use these settings to configure the first use of XP Mode. Please read the screens for basic information about how to use XP mode.
     
     
   
   
7. The opening screen of Windows XP! Success!
   
   
   
   
   • Note: you will need to install an Antivirus program on this version of Windows XP as well as on the Windows 7 computer

For more assistance contact Technical Support here.

How to Network Windows 7 and Windows XP

Description: Networking a Windows 7 computer to a Windows XP system

1. Make sure they are both on the same Network ­ that is connected through the same router and have the same IP address range (on the same subnet).
   • If you only have one router this will happen automatically
   • If you have more than one router or are not sure, you can check this by going to Start, All Programs, Accessories, Command prompt
   • Type IPCONFIG and press enter
   • Write down the IP address. It will look like 192.168.0.101 or 10.0.0.104
   • Both computers should have the same numbers up to the last set, for example one may have 192.168.0.101 and the other 192.168.0.104
2. Make sure they are both on the same work group – normally called WORKGROUP
   • In Windows 7
   • You can find the workgroup and computer name settings by clicking on the Start button, move your mouse over Computer and right click, choose Properties from the menu
   • In the open screen move to the section at the bottom and you will see the section for Computer name and Workgroup. In the example below, the workgroup is called support. Click on Change Settings
     
     
   
   
   • You will see the following box, click the Change button.
     
     
   
   
   • This will bring you to a box where you can change the workgroup name if necessary.
     
     
   
   
   • If you need to change the computer name click the ‘more’ button in the same box.
     
     
   
   
   • Then go to Control panel, Category view (upper right corner), Network and internet, Network and Sharing Center, on the left column (blue) choose Change advanced sharing settings. You will want to make sure those settings are set like the following:
     
     
   
   
   • In order to allow any user to access the public shared files, you can turn off the password protection as well (which is down more on the page).
     
     
   
   
   
   • If you want to keep the password protection, you will need to create a login account on your Windows 7 pc for the users of the Win XP computer to be able to log in.
   • Finally, you will need to make sure your Win 7 user account is password enabled.
     1. Go to Start, Control Panel, (in category view) choose User Accounts and Family Safety, then under User Account click on the blue text - Change your Windows Password.
        
        
     
     
     2. Click on Create Password for your account and enter a password twice. Write down this password for safe keeping.

• In Windows XP
  • You can find the workgroup settings in the system settings in Control Panel, System and Maintenance, System.
  • Look for the Computer Name domain and workgroup settings
  • Click on the Computer Name tab and then click the change button.
  • The following box will open. You will want to make sure the computer has a unique name and then click on the radio button below for workgroup.
    
    
  
  
  • Make sure the Windows XP has a password for the user account.

3. Make sure that sharing has been set for the folders or printers you want to use.
   • Printers
     
     • On Windows 7 you can share a printer by going to Start, Devices and Printer, and then right click on your Printer
     1. Choose Printer Properties
     2. Choose the Sharing tab
     3. In this tab check the boxes "Share this Printer" and "Render print jobs on client computers"
     4. Give the printer a share name if you want to use a different name than the default.
     5. Click "Apply" button in the lower right.
   • Additional Drivers
     
     • If your Windows XP is an X86 version you can install Additional Drivers on the Windows 7 computer so that they are automatically installed when the XP computer connects to the shared printer.
     • After clicking the button, put a check on each of the versions of Windows you want to make this available for.
   • Folders
     
     • Documents placed in the Public folders will be available for anyone on the network now.
     • Other folders can be shared by right clicking, going to the share option and then choosing to share with a specific user or with your homegroup.

For more assistance contact Technical Support here.