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Thursday, January 19, 2012

How to manually clear the Print Queue in Windows 7

Description: This article outlines the process of manually clearing the print queue on Windows 7. This process may help resolve issues where a faulty print job is preventing other items in the queue from being processed.
  1. Left click on the Start Button.
  2. Type "cmd" (without the quotes) into the Search programs and files Field.
  3. Right click on the cmd Program and left click on the "Run as administrator" Option.

    Run as administrator

  4. Left click on the Yes Button.
  5. Type "net stop spooler" (without the quotes) into the Command Prompt.
  6. Press the Enter Button on your keyboard.
  7. Type "del %SystemRoot%\System32\spool\PRINTERS\* /Q" (without the quotes) into the Command Prompt.
  8. Press the Enter Button on your keyboard.
  9. Type "net start spooler" (without the quotes) into the Command Prompt.
  10. Press the Enter Button on your keyboard.
  11. Type "exit" (without the quotes) into the Command Prompt.

    exit

  12. Press the Enter Button on your keyboard to complete the process.
For more assistance contact Technical Support here.

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