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Thursday, December 15, 2011

How to manually reset the TCP/IP stack in Windows 7

When a computer is having difficulty connecting to a network and getting internet access, it is sometimes necessary to reset the TCP/IP stack. This guide will walk through how to manually reset the TCP/IP stack in Windows 7.
  1. Click Start
  2. Type CMD in the Search Programs and Files field


  3. Right click on the program titled CMD and select Run As Administrator

    Run as admin

  4. Within the command prompt window type netsh int ip reset resetlog.txt

    comman prompt

  5. Press Enter to reset the TCP/IP stack.
    • Note: you may receive a slightly different message than that which is shown.


  6. Close the command prompt
  7. Restart the computer
For more assistance contact Technical Support here.

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