Troubleshooting no wireless activity on a Dell Inspiron 15r series

This article will provide some initial steps to troubleshoot the problem of not being able to get online wirelessly on a Dell Inspiron 15r series notebook.

Problem: Your new Dell 15r notebook computer is not able to connect to a wireless network. You get an error stating that the wireless card is not active or installed.

Resolution: This is a problem when the wireless card in the Dell 15r series notebook is disabled or not powered on. To resolve this problem we will be activating the wireless card through the function keys on the notebook.

1. Make sure the notebook computer is on and computer is at the windows desktop.
2. Hold down Fn and press F2. This toggles the power on/off for the wireless network card on the notebook. Each time the F2 is pressed, it will cycle on/off for the wireless network card.

Two status icons will appear on the screen when the function keys are pressed:

When the wireless is enabled:



When the wireless is disabled:



For more assistance contact Technical Support here.

Creating Recovery Media for Dell Computers

This article shows you how to create recovery media for Dell-brand computers.

Before you begin:

If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs before you have a problem. To ensure that you have recovery options available, you should create a set of recovery discs as soon as possible.

If you are creating recovery discs, ensure that you have several blank DVD±R discs. Note that you cannot use DVD±RW or DVD±R Double-Layer discs to create the recovery media.

Close all open applications on the PC. You will not be able to use the computer while it is creating the recovery media.

Create a set of operating system recovery discs by following these steps:

1. Click Start. In the Search Programs and Files box located just above the Start button, type "Dell Backup and Recovery Manager" (without the quotes) and press the Enter key.

2. On the left side of the window that opens, click Dell Recovery Tools.

3. Click Create a Recovery Disc or Device.

4. Select DVD and Factory Image and Recovery Tools and click Next.

5. Select your optical drive and insert a DVD±R and click Next.

The recovery files will then be written to disc. You may be asked to insert an additional disc after the first one. Follow the on-screen instructions until the recording is complete.

Note: Be sure to label each disc. We recommend that you pick a unique name for each disc such as Recovery Disc 1, 2, 3..etc.