Tech Tip: How to fix Windows Updates for Windows 8

Description: This guide will walk you through the steps necessary to troubleshoot and resolve errors when Windows 8 is failing on installing an update from Windows Update.

First try this Microsoft Fix-It:

http://go.microsoft.com/?linkid=9830262
 

 If that doesn't solve the issue try the following:

1. Right click on the task bar and go to Task Manager. (Alternatively press Ctrl+Alt+Del and select Task Manager.)
   
   
   
   
2. Click on More Details at the bottom left and then click on the Services tab on the right.
   
   
   
   
   
   
3. Scroll down to wuauserv or Windows Update.
   
   
   
   
4. Right-click and go to Stop.
   
   
   
   
5. Now open up Computer by clicking Start and Computer.
   
   
   
   
6. Navigate to C:\Windows by double clicking on Local Disc C:\ and then Windows.
   
7. Scroll down until you see the folder SoftwareDistribution.
   
   
   
   
8. Rename the folder to something else: IE: SoftwareDistribution-OLD.
   
9. Now restart your computer and try Windows Update again.

For more assistance contact Technical Support here.