Drivers are software that instructs the pieces of hardware in how to talk to each other. Sometimes a piece of hardware isn't working the way it's supposed to. Either it's a new piece of hardware that isn't installing properly or one that was corrupted by a virus or improperly updated software. In any case sometimes it becomes necessary to install a clean copy of the drivers.
To install a clean copy of the drivers follow these directions:
- Open the Device Manager in Windows.
- For Windows 7:
- Open the Start Menu.
- Where it says Search programs and files, type device manager.
- Select the Device manager from the options listed.
For Windows 8:
- Open the Start Screen.
- Type device manager.
- Select Settings on the right.
- Select Device Manager.