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Wednesday, January 19, 2011

Virus ALERT: Palladium Pro and System Tool

The "Palladium Pro" and "System Tool" are the latest versions of more fake anti-virus programs similar to  "Security Tool". Both programs pretend to operate as a virus scan, but in effect, install a computer virus which takes over your system’s processes.

Palladium Pro Program


The Palladium Pro virus works by launching a bogus Microsoft Security Essentials alerts and stating that the system requires a virus scan. Once the virus scan is initiated, Palladium Pro installs the malware onto your system. To remove the Palladium virus, you will need to terminate the application’s process and install Malwarebytes to remove the program.

To Remove Palladium Pro:

  1. Start the Windows Task Manager by clicking Ctrl, Alt, Delete together.


  2. Click on the Processes tab.
  3. Locate the Palladium program named “palladium.exe”.
  4. Select the palladium.exe process and click End Process. This will suspend the Palladium Pro software.
  5. In the Windows Task Manager, go to File » New Task.
  6. Type in “explorer.exe” in the Open field, then click OK. This will open your Windows desktop.
  7. Download a copy of Malwarebytes software here » http://www.malwarebytes.org



  8. Follow the instructions to run a system scan and file removal.


System Tools Program

The System Tools program is associated with the same family of fake anti-virus programs as Security Tool. This software floods the system with false virus alerts and instructs the user to run the virus scan.

To Remove System Tools:
  1. Start the Windows Task Manager by clicking Ctrl, Alt, Delete together.
  2. Click on the Processes tab.
  3. Locate the program file. It is usually represented by a set of random characters followed by the ".exe" extension.
  4. Download a copy of Malwarebytes software here »http://www.malwarebytes.org
    If your computer prevents you from downloading the file, you can download Malwarebytes from another system and copy the file to your infected system to install. Or, you will need to update the Internet Options in Internet Explorer by modifying the default LAN settings to NOT use a proxy server for your LAN settings.
  5. Follow the instructions given by Malwarebytes to run a system scan and file removal.
IMPORTANT: Never install any program or run a virus scan without verifying the source. If you suspect that your system is infected, use industry-approved programs such as ESET, McAfee, Symantec or Webroot. If you need further assistance, contact Micro Center Tech Support at www.mctsol.com.


Reference:
Bleepingcomputer.com. Palladium Pro Removal
http://www.bleepingcomputer.com/virus-removal/remove-palladium-pro

Bleepingcomputer.com. System Tool Removal
http://www.bleepingcomputer.com/virus-removal/remove-system-tool

Microsoft Support Forum. Palladium Removal.
http://social.answers.microsoft.com/Forums/en/msescan/thread/6e837554-4374-4709-8e51-e878ac8817e1

Microsoft Support. Microsoft Windows Malicious Software Removal Tool.
http://support.microsoft.com/kb/890830

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