How to Download and Install CCleaner on Your Windows OS Computer

Description: This article outlines the process of downloading and installing CCleaner on your Windows OS computer.

Background: CCleaner is a "Freemium" (http://en.wikipedia.org/wiki/Freemium) utility that helps users safely and efficiently remove unused files from their computers. It is available as a free download at Piriform’s website (http://www.piriform.com/ccleaner/download) for the Windows 7, Vista, XP, and 2000 operating systems, including both 32-bit and 64-bit versions.

1. Go to the CCleaner Download Page by Clicking on the following Link: http://www.piriform.com/ccleaner/download
   • Alternatively, you can open the CCleaner Download Page in Your Computer’s Default Web Browser by Pressing the "+ Win" and "R" Keys simultaneously on your Keyboard to open a "Run" Prompt, Typing or Copy/Pasting the above URL in the "Open:" Field and Clicking on the "OK" Button.
     
     
   
   
2. Click on one of the Download Links for the Free version of the software as Highlighted in the image below.
   
   
   
   
   • This Tutorial assumes you have Clicked on the "Download from Piriform" Link.
3. The Download should Start Automatically.
   • If the Download does not Start within 15 Seconds, Click on "please click on this download link" to start the Download.
     
     
   
   
   • Depending on your Browser, you may need to click "Download File..." from the bar that appears at the top or "Keep" or "Download" at the bottom of your browser to begin downloading the file.
     
     
     
     
   
   
4. Open the File when the Download completes.
   • Click "Yes" on the User Account Control Window if one appears.
5. Select your Language and Click on the "OK" Button to continue.
   
   


6. Click on the "Next " Button to continue.
   
   


7. Click on the "I Agree" Button to continue.
   
   


8. Select the Install Options you prefer and click on the "Next" Button to continue.
   
   


9. Choose whether or not to Install the Google Toolbar along with CCleaner and Click on the "Install" Button to continue.
   
   
   
   
   • The Google Toolbar is Bundled Software. It is considered Safe to use, but it is Not Required.
10. Click on the "Finish" Button to complete the Installation.
    
    

For more assistance contact Technical Support here.

Installing ESET Version 5 on top of Version 4

This guide will show you how to install the new version of your ESET NOD32 Antivirus over the top of version 4. It is recommended that you print or bookmark this guide as the system might be rebooted during the process.

1. Open up Internet explorer, clear the address bar and type in www.eset.com to go to ESET´s webpage.
   
   


2. Click on Download on the menu bar, and then click on "Take me to my download"
   
   
   


3. Click on the download button for Antivirus 5.
   
   


4. Click on Run
5. Confirm English is selected, and then Click on the Install button.
   
   


6. A download window appears with a progress bar
7. Click on "I Accept" on the End User License agreement.
   
   


8. Put the check mark in for Detection of Potentially Unwanted Applications, click on Next.
   
   


9. Install window will appear, it will complete five passes to 100%.
   
   


10. Click on the Finish.
    
    


11. If the icon is orange for ESET on your system tray, open ESET
    
    


12. Click on start, all programs, ESET, ESET antivirus.
    
    


13. Click on the home tab, it will tell you what action is required next.
    
    


14. It will likely tell you that you need to restart the computer.
15. Once the computer is restarted, the icon should appear green and the process is complete.

For more assistance contact Technical Support here.

How to Download and Install ESET Version 5

This guide will show you how to download and install the new version of your ESET NOD32 Antivirus or ESET Smart Security. It is recommended that you print or bookmark this guide as the system might be rebooted during the process.

1. Close any programs, including the browser window that was used for the renewal process. Keep your printed copy of the username and password available.
2. Click the Start button in the bottom left corner of the screen.
3. Select All Programs, located just above the start button.
   
   


4. Locate and open the ESET Folder
5. Open the ESET NOD32 Antivirus or Smart Security folder.
6. Click on Uninstall to begin the removal of the old software.
   
   


7. On the new ESET NOD32 Setup Wizard, click Next
8. Choose the Remove option if prompted.
   
   


9. If prompted with a questionnaire, select the "I Am Uninstalling ESET NOD32 Antivirus Only Temporarily and Plan to install it again" option.
10. Click Remove on the next screen to begin removing the program.
11. If the ESET NOD32 Setup displays a screen titled "Files in Use", select the "Do Not Close Applications. (A Reboot Will Be Required)" option and proceed.
12. Wait a few moments as the program is uninstalled.
13. When prompted, reboot the computer.

Download New ESET Software

1. Click on the Start button in the bottom left.
2. Select All Programs located just above the start button.
3. Open Internet Explorer from that list.
4. In the address bar at the very top of the Internet Explorer window, erase what is in the bar, type in "www.eset.com" (without the quotes), and press enter.
   
   


5. Click on the Download button on the main menu.
   
   


6. On the ESET Download Page, click on "I have already purchased ESET security software. Take me to my download."
   
   


7. If you are using Windows XP or Windows Vista or Windows 7, click on the green Download link next to the ESET NOD32 Antivirus.
   
   


8. When prompted, choose Run instead of Save and wait a few minutes while the program downloads.

Install New ESET Software

1. Once the program finishes downloading, choose the Run or Open to start the installation. If there is a security message from Windows, choose the Allow or Run option to continue the installation.
2. On the new ESET NOD32 Installer, click on Next to begin the installation.
   
   


3. Read and accept the End-User License Agreement.
   
   


4. When prompted, enter the new ESET Username and Password, obtained after finishing the Activation process. The username begins with "EAV-".
   
   


5. Put a check for the Detection of Unwanted Programs.
   
   


6. Wait a few moments as the program installs. If prompted for permission to "Continue" or "Allow", always allow the setup to continue.
7. When the installer is finished, the ESET renewal has been successfully completed.
   
   

That is it. Your ESET security program has been renewed and updated.

For more assistance contact Technical Support here.