When a computer is having difficulty connecting to a network and getting internet access, it is sometimes necessary to reset the TCP/IP stack. This guide will walk through how to manually reset the TCP/IP stack in Windows 7.
- Click Start
- Type CMD in the Search Programs and Files field
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- Right click on the program titled CMD and select
Run As Administrator
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- Within the command prompt window type netsh int ip reset resetlog.txt
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- Press Enter to reset the TCP/IP stack.
- Note: you may receive a slightly different message than that which is shown.
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- Close the command prompt
- Restart the computer
For more assistance contact Technical Support
here.
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